Meet Our Team
Meet Our Team
Meet Our Team
Testimonials
At True Access Captioning (TAC), building lasting relationships with our clients is at the heart of everything we do. We are committed to delivering exceptional service, ensuring that businesses and organizations not only return to us—but come to see us as a trusted partner, not just a captioning provider.
"Jane has proven to be a certified, highly qualified, and accurate writer. Because she is very knowledgeable about the technical aspects of captioning, Jane recommends which platform would fit best for a seamless interface with full access to the spoken content. Jane has always provided exceptional service and has been known to troubleshoot, provide solutions, and go that extra mile when a unique setup is required. We appreciate all she has done for our clients, which is why she continues to be our go-to for CART matters."
- Chase Litigation Services
"When supporting clients with live streaming and web-first events, we manage countless details behind the scenes. Whenever captioning is needed, Dana makes it incredibly easy to integrate her services seamlessly into our workflow. She delivers reliable, high-quality results that just work, allowing us to focus on the bigger picture."
- Tucker Dragoo, Head of Production - BSCMP Global
“Dana Bostian and her team fulfilled closed captioning for KC Current matches during CPKC Stadium’s inaugural season. They maintained close communication, constant professionalism and provided effective captioning service all season which enabled us to meet our accessibility standards for our fans.”
- Alex L.
“ Working with Jane has been an absolute pleasure. She is quick to respond to requests and she has never missed a court date that we scheduled with her. Having a reliable, professional court reporter to provide CART services has made my job easier. I appreciate Jane’s exceptional service.”
- Joni W.
“My team and I use Jane Piles’ captioning services on a quarterly basis for meetings that bring together educators, professionals, families, and individuals with disabilities. Jane and Dana consistently provide accurate and timely captions, enhancing accessibility and ensuring that all participants can fully engage in our discussions. Their professionalism and reliability make the entire process seamless. We truly appreciate their dedication to inclusivity and highly recommend their services!”
- Baylee K.
“My company has relied on Jane Piles, Inc. for closed captioning for a number of years. These captions are not only accurate but also perfectly timed, which is a feat considering the fast talking and mumbling that occurs. Jane and her crew have allowed us to make our content accessible to everyone, regardless of hearing ability, which allows us to foster a more inclusive environment and make more meaningful contributions. We look forward to our continued partnership with Jane Piles, Inc.”
- Michele G.
“Working with Dana, what can I say? We were asked to introduce Live Close Captioning into a Livestream in the 11th hour. This was a last minute change that we were not all that familiar with. Dana is a true professional with the patience of a teacher. She was very responsive to our email chain as we pulled together the appropriate gear for our show. Dana was willing to do a test the day before the event and proved to be on top of things before the show started. The work itself looks fantastic and was on point with what was being said. Thanks again for such a seamless experience. We are already looking forward to working with her again!”
- Mark W.
“KCDHH appreciates the CART services Jane has provided for many years, always consistent and effective. Jane also has a network of other CART providers to ensure our needs can be met, when we have to organize any public meetings at such short notice.”
- Kansas Commission for the Deaf and Hard of Hearing (KCDHH)